Website Privacy Policy

1. Who we are

This Privacy Policy explains how Fairways.Tech B.V. (Netherlands) and Fairways.Tech Ltd (Ghana) (“Fairways.Tech”, “we”, “us”, “our”) process personal data when you visit www.fairways.tech(the “Website”) or submit information through the Website contact form.

For visitors in the EU/EEA, the primary data controller is:

Fairways.Tech B.V. – The Netherlands

All Website processing is governed by the EU General Data Protection Regulation (GDPR). Where processing involves Fairways.Tech Ltd (Ghana), equivalent safeguards are applied to ensure an appropriate level of protection.

For privacy inquiries or to exercise data rights, contact:

Email: privacy@fairways.tech

2. Personal data we collect

The Website collects only limited, non‑sensitive personal data. No biometric identifiers, identity documents, selfies, liveness checks, financial profiles, or regulated onboarding data are processed on this Website.

Fairways.Tech’s mobile application, used by farmers, agents and field partners, does process additional categories of personal data — including biometrics, national identity numbers (e.g., Ghana Card), GPS-based farm mapping, and production or repayment data. That processing is governed separately under product‑level privacy notices, contractual agreements with cooperatives and institutions, and Fairways.Tech’s regulated compliance framework. It does not form part of this Website Privacy Policy.

2.1 Information you provide via the Website contact form

When you choose to contact us, we collect the information you provide:

• First name and last name
• Company or organisation
• Email address
• Phone number (with country code)
• Country
• Your message or inquiry

The Website does not perform identity verification, biometric capture, or any regulated onboarding. These processes occur only within the Fairways.Tech mobile application and are governed by separate product-level privacy notices and contracts.

2.2 Technical and usage data (analytics)

To understand how the Website is used and to maintain security and performance, we collect limited technical data such as:

• IP address (stored only briefly in minimised form)
• Browser, operating system and device type
• Screen size and language settings
• Pages visited, visit duration and referrer URL
• Aggregate usage trends

We do not use this information for advertising, profiling or commercial resale.

2.3 System logs and security events

Our hosting environment may automatically record:

• Requests to our servers
• Error messages and performance diagnostics
• IP address and basic request metadata

These logs help us monitor uptime, detect abuse and maintain a secure Website.

2.4 Technical context added to contact submissions

When you open or submit the contact form, we may include contextual information such as:

• Approximate country or city (IP-derived)
• Browser and device information
• Referrer URL
• Timestamp of submission

This helps us understand the origin of interest and respond appropriately.

3. Legal bases for processing

We process personal data under the following GDPR bases:

• Legitimate interests (Art. 6(1)(f)): operating, securing and improving the Website; performing analytics; preventing fraud and misuse.
• Pre-contractual steps (Art. 6(1)(b)): responding to contact requests and exploring potential partnerships.
• Consent (Art. 6(1)(a)): where required for certain analytics or cookies, as described in the Cookie Policy.

4. How we use personal data

We may use personal data to:

• Respond to your inquiries and manage follow-up
• Assess or initiate collaborations and partnerships
• Ensure Website stability, reliability and performance
• Analyse aggregate usage patterns (not individual profiles)
• Protect the Website against abuse and security threats
• Meet applicable legal and regulatory obligations

We do not sell personal data and do not use Website analytics for targeted advertising.

5. Retention periods

We retain personal data only as long as necessary:

• Contact form data: kept for a reasonable period for follow-up and partner management.
• Analytics data: kept only as aggregate or pseudonymised trends.
• Security logs: retained briefly unless needed to investigate incidents.

6. Sharing and international transfers

We use a small number of trusted service providers for hosting, analytics, secure form handling and internal notifications. These processors act under our instructions and appropriate safeguards.

Website analytics and form submissions are processed using privacy‑respecting tools. These processors do not receive biometric data, identity documents, or any sensitive categories of information. All operational data related to farmers, agents, cooperatives or identity workflows is handled exclusively within the Fairways.Tech app ecosystem and remains outside the scope of this Website Policy.

Personal data may be processed in the EU/EEA or in other jurisdictions. Where international transfers occur, we apply GDPR-compliant safeguards such as Standard Contractual Clauses.

We may share data with regulators or authorities when legally required. We do not share Website data with third parties for marketing purposes.

7. Your rights

Depending on your location, you may have the right to:

• Access your personal data
• Rectify inaccuracies
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing based on legitimate interests
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact: privacy@fairways.tech

You may also lodge a complaint with an EU supervisory authority.

8. Children

The Website is intended for professional audiences and is not directed at children. We do not knowingly collect data from children.

9. Changes to this Policy

We may update this Policy to reflect changes in our Website, operations or applicable laws. The “Last updated” date will be revised accordingly.

10. Contact

For any privacy-related questions, contact:

Email: privacy@fairways.tech