Privacy Policy

The Website collects only limited, non‑sensitive personal data. We do not process on this Website: biometric identifiers, identity documents, selfies, liveness checks, financial profiles, or regulated onboarding data.

Fairways.Tech's mobile application, used by farmers, agents and field partners, processes additional categories of personal data, including biometrics, national identity numbers (e.g., Ghana Card), GPS-based farm mapping, and production or repayment data. That processing is covered by product‑level privacy notices, contracts with cooperatives and institutions, and applicable compliance requirements, and is not part of this Website Privacy Policy.

2.1 Information you provide via the Website contact form

When you contact us, we collect the information you provide:

• First name and last name
• Company or organisation
• Email address
• Phone number (with country code)
• Country
• Your message or inquiry

The Website does not perform identity verification, biometric capture, or any regulated onboarding. Those processes, where they apply, occur in the Fairways.Tech mobile application and are described in separate notices and agreements.

2.2 Technical and usage data (analytics)

To understand how the Website is used and to support security and performance, we may collect limited technical data such as:

• IP address (stored only briefly in minimised form)
• Browser, operating system and device type
• Screen size and language settings
• Pages visited, visit duration and referrer URL
• Aggregate usage trends

We do not use this information for advertising, profiling, or commercial resale.

2.3 System logs and security events

Our hosting environment may automatically record:

• Requests to our servers
• Error messages and performance diagnostics
• IP address and basic request metadata

These records support uptime, abuse detection, and site security.

2.4 Technical context added to contact submissions

When you open or submit the contact form, we may add:

• Approximate country or city (IP-derived)
• Browser and device information
• Referrer URL
• Timestamp of submission

This context helps us respond to your request.

We process personal data under the following GDPR bases:

• Legitimate interests (Art. 6(1)(f)) — operating, securing and improving the Website; performing analytics; preventing fraud and misuse.
• Pre-contractual steps (Art. 6(1)(b)) — responding to contact requests and exploring potential partnerships.
• Consent (Art. 6(1)(a)) — where required for certain analytics or cookies, as set out in the Cookie Policy.

We may use personal data to:

• Respond to your inquiries and manage follow-up
• Assess or initiate collaborations and partnerships
• Support Website stability, reliability and performance
• Analyse aggregate usage patterns (not individual profiles)
• Protect the Website against abuse and security threats
• Meet applicable legal and regulatory obligations

We do not sell personal data and do not use Website analytics for targeted advertising.

We retain personal data only as long as necessary:

• Contact form data — for a reasonable period for follow-up and relationship management;
• Analytics data — as aggregate or pseudonymised trends, as applicable;
• Security logs — for a short period, unless longer retention is required to investigate an incident.

We use a small number of service providers for hosting, analytics, secure form handling, and internal notifications. They process data on our instructions and with appropriate safeguards.

Website analytics and form submissions are handled with privacy‑respecting tools. These processors do not receive biometric data, identity documents, or the sensitive categories described for the mobile app. Data about farmers, agents, cooperatives, or identity workflows in the app is handled under separate arrangements and outside the scope of this Policy.

Personal data may be processed in the EU/EEA or in other jurisdictions. Where we transfer data internationally, we use GDPR-compliant tools such as Standard Contractual Clauses where required.

We may share data with regulators or authorities when required by law. We do not share Website data with third parties for their marketing.

Depending on your location, you may have the right to:

• Access your personal data
• Rectify inaccuracies
• Request erasure ("right to be forgotten")
• Restrict processing
• Object to processing
• Request data portability

You may also lodge a complaint with an EU supervisory authority where applicable.

The Website is intended for professional audiences and is not directed at children. We do not knowingly collect data from children on the Website.

We may update this Policy to reflect changes in our Website, our operations, or applicable law. The "Last updated" date will be revised when we do.

For privacy requests or any privacy-related questions:

Email: privacy@fairways.tech